What if your air freight shipment is delayed? it’s important to check the tracking information as soon as is available, contact the company’s Air Freight’s customer service team immediately to check the status, also to understand the cause of the delay, consider alternative options, and plan for future shipments.

If your air freight shipment is late, there are several steps you can take to resolve the issue:

1. Check the tracking information: The first step is to check the tracking information of your shipment. This can be done online, through the Expedited Air Freight website or mobile app. The tracking information will provide you with updates on the status and location of your shipment, and you may be able to determine if there is a delay.
2. Contact Expedited Air Freight: If you have checked the tracking information and your shipment is significantly delayed, contact Expedited Air Freight’s customer service team. They can provide you with more information about the status of your shipment, and help you resolve any issues.
3. File a claim: If your shipment is significantly delayed, you may be entitled to file a claim for compensation. Expedited Air Freight has a claims process in place to handle such situations. You will need to provide proof of shipment and the value of the contents, along with documentation of the delay.
4. Consider alternative options: If your shipment is time-sensitive, you may want to consider alternative shipping options, such as express shipping or courier services. While these options may be more expensive, they can ensure that your shipment arrives on time.

In summary, if your air freight shipment is late, it’s important to check the tracking information, contact Expedited Air Freight’s customer service team, file a claim if necessary, and consider alternative options if your shipment is time-sensitive.